Thank you for shopping with us! Below you’ll find everything you need to know about how and when your order will arrive.
All orders are processed, fulfilled, and shipped within 1–3 business days.
Once your order has shipped, you will receive an email notification with your tracking information.
Please note: Processing time does not include shipping/transit time.
United States & Canada
Estimated delivery time: 14–24 business days
Delivery times may vary depending on location, customs clearance, and carrier delays.
We work with trusted international shipping partners to ensure your order reaches you as safely and efficiently as possible.
Tracking details will be sent to your email once your order is shipped.
Please allow 3–5 business days after shipment for tracking updates to appear.
you can track your Item from this Link: https://cartelly.store/pages/track-your-order
Delivery times are estimates, not guarantees.
Delays may occur due to customs inspections, holidays, weather conditions, or carrier issues beyond our control.
We are not responsible for delays caused by incorrect or incomplete shipping addresses provided at checkout.
If you have any questions about your order or shipping status, please contact our support team. We’re always happy to help!